Windows & Files
Get comfortable
with your computer.
- Basic navigation
- File and folder help
- Attachments & downloads
Support & Training
Computer Help & Training
Patient one-on-one computer training for everyday skills, email, files, Microsoft Office, safer internet use, video calling, and building confidence with your technology.
✓ $69 first hour (on-site)
✓ Same-day where available
✓ Patient one-on-one help
✓ Transparent Pricing
Your PaceNo rushing or pressure
Everyday SkillsEmail, files, Office & browsing
Safer OnlineScam and internet safety guidance
Written NotesSimple reference notes where helpful
Description
Technology Should Feel Helpful, Not Overwhelming.
Technology should feel helpful, not overwhelming. 1ClickFix provides friendly one-on-one training for basic computer use, email, internet safety, video calling, Microsoft Office basics, file management, photo management, and scam awareness.
LEARNClear demonstrations
PRACTISEGuided hands-on use
REMEMBERSimple notes if helpful
Learn
Practise
Be Confident
Practise
Be Confident
What We Do
Practical Computer Training
Practical Computer Training
for Real Life.
Learn the skills you need, at your pace, with friendly one-on-one support.
We make technology easy, useful and stress-free.
Smarter Skills
Brighter Days
Brighter Days
Email &
Communication
Stay connected
with confidence.
- Email training
- Internet browsing
- Video calling support
Office & Photos
Work, create
and organize easily.
- Microsoft Word basics
- Microsoft Excel basics
- Photo management
Safety & Confidence
Learn to stay safe
and feel in control.
- Scam awareness
- Online safety basics
- One-on-one coaching
YOUR DEVICE
Train on what you
actually use.
- Your Windows PC or laptop
- Your files, apps and settings
- Learn in your real environment
☺Technology made simple. For you.
Build
Skills for a
Brighter You
Skills for a
Brighter You
YOUR PACE
No rushing or pressure.
- Learn at a pace that suits you
- Ask questions anytime
- Build confidence step by step
Small
Steps
Big Progress
Steps
Big Progress
HOW WE TEACHA simple, friendly and practical approach.
1
→
Explain clearlyWe break it down
in simple terms.
2
→
DemonstrateWe show you
step by step.
3
→
Practise togetherYou try it with
guidance.
4
Repeat anything unclearWe're patient and
happy to go over it.
Want patient one-on-one help with the technology you actually use?
Tell us what you would like to learn and we can shape the session around your comfort level, devices, and everyday goals.
What’s Included
Practical Training You Can Use After We Leave.
Everything below is part of the service — quoted upfront, with nothing added without your approval.
Basic Computer Skills
Learning Windows navigation, files, folders, and everyday computer use.
Email Training
Sending, receiving, organising, and managing email.
Internet Safety
Learning safer browsing habits and how to avoid suspicious websites.
Video Calling Support
Using Teams, Zoom, or similar tools where applicable.
Microsoft Office Basics
Basic help with Word, Excel, and everyday document tasks.
Photo & File Management
Organising photos, documents, folders, and backups.
Scam Awareness
Learning how to identify fake pop-ups, phishing emails, and suspicious phone scams.
Written Notes
Providing simple notes where helpful for future reference.
Common Issues We Repair
Everyday Technology Challenges We Can Work Through Together.
Technology can be frustrating at times. Here are some common challenges we can work through together with patient, practical guidance.
1
Getting Comfortable
Build confidence and make everyday computer use easier.
01Feeling overwhelmed by computers
10General technology confidence
09Browser use
2
Communication Made Easy
Stay connected with family, friends and businesses.
02Difficulty using email
04Confusion with attachments
05Video call setup problems
3
Files & Everyday Tasks
Keep your files, photos and documents organised.
03Trouble finding files
11Difficulty organising files
12Trouble sending documents or photos
4
Staying Capable & Safe
Use technology confidently and securely.
06Fear of scams
07Microsoft Office basics
08Photo transfer help
Why Choose 1ClickFix?
Patient Training Focused On Confidence & Independence.
More than just tech support — we help you build real skills for everyday life.
Patient & Friendly Approach
No rushing. No pressure.
Training At Your Pace
Lessons are adapted to your comfort level.
Real-Life Learning
Focused on things you will actually use every day.
1
Supported
2
Learning
3
Confident
4
Independent
Written Notes Available
Helpful references after your session.
Confidence Building
The goal is not just teaching technology. It is helping you feel comfortable using it.
Personalised One-on-One Training
Every session is customised around your goals, interests, and experience level.
Real-World Examples
We teach using practical, everyday situations that make learning easier to remember.
Patient, Friendly Guidance
We take the time to explain technology clearly without rushing or overwhelming you.
Empowering You To Be Independent
Our aim is to give you the confidence and knowledge to solve everyday technology challenges on your own.
LEARN FOR REAL LIFE
Less Guessing. More Confidence. At Your Pace.
The goal is not to rush through a checklist. We focus on the tasks that matter to you, demonstrate them clearly, let you practise, answer questions, and provide simple notes where helpful.
EmailFiles & PhotosOffice BasicsSafer BrowsingVideo Calling
What To Expect
A Comfortable Learning Process From Goals To Guided Practice.
The same transparent process on every job — you always know the cost and the plan before we touch anything.
01
Learning Goals Review
We discuss what you want to learn.
02
Personalised Session
Training is adapted to your comfort level.
03
Demonstration
We show each task clearly.
04
Guided Practice
You practise with support.
05
Questions
We answer questions at your pace.
06
Reference Notes
Written notes can be provided where helpful.
Frequently Asked Questions
Computer Help & Training FAQs
Do you offer training for seniors?
Yes. Training can be patient, simple, and paced for comfort.
Can you teach email and Outlook?
Yes. We can help with reading, sending, attachments, folders, and basic organisation.
Can you teach Microsoft Word and Excel basics?
Yes. We can help with Word, Excel, and general Office use.
Can I book one-on-one lessons?
Yes. One-on-one training is available.
Do you provide written notes?
Yes. Simple customised notes can be provided where helpful.
Can you help me understand online scams?
Yes. Scam awareness and safer browsing guidance can be included.
YOUR LEARNING SESSION
Build The Confidence To Use Technology On Your Own.
Whether you want help with Windows, email, files, Office, photos, video calls, browsing, or online safety, your session can be shaped around the things you actually want to learn.
Session Goals
Learn clearlyREADY
Practise safelyREADY
Keep notesREADY