Talk to a Real Technician.
Call, email or send a message — we answer questions before you commit to anything, and there is never a charge for advice over the phone.
Professional residential technology support delivered directly to your home throughout Edmonton and surrounding communities.
Fastest way to reach us — same-day service where available.
Send questions, screenshots, error messages or photos.
Mobile residential IT support throughout Edmonton and surrounding communities.
How Can We Help You?
For a full booking with device details, use the Book Now form instead. For questions or general enquiries, send us a message below.
Thank You! We've Received Your Message.
Your message has been successfully sent to 1ClickFix Home IT Solutions.
A confirmation was sent to the email address you provided.
We could not send the automatic confirmation email, but your enquiry was successfully received.
Edmonton & Surrounding Communities
On-site residential IT support throughout Edmonton and nearby communities.
There is no walk-in shop. We come directly to your home. Travel is billed at $0.80 per kilometre from Edmonton Downtown.
Residential on-site IT support delivered directly to your home throughout Edmonton and surrounding communities.
Get in touch. We may still be able to provide service outside the listed communities and will confirm availability and applicable travel fees before you book.
Before You Get in Touch
01 How fast do you reply to messages? +
We answer messages during business hours, usually the same day. For anything urgent — lockouts, suspected hacking, or a dead computer you need for work — call us instead of writing.
02 Can I get a price over the phone? +
Yes. Phone advice and rough estimates are free. We give you a firm price once we've seen the device, and nothing is charged without your approval.
03 Do you charge to come out? +
Travel is billed at $0.80 per kilometre from Edmonton Downtown and is disclosed before you book. On-site labour is $95/hour.
04 Can you help without visiting? +
Often, yes. Software, email, Microsoft 365, printer and many Windows troubleshooting issues can be handled through Remote Support.
05 Outside the listed service area? +
Get in touch. We regularly travel beyond the listed communities and will confirm applicable travel fees before you commit to anything.
06 Can I send photos or screenshots? +
Yes. Screenshots of error messages or photos of damaged hardware can help us understand the problem before service.
07 Should I use this form to book? +
This form is best for questions and general enquiries. For a full service appointment with device details and scheduling information, use Book Now.
08 Can I ask before committing? +
Yes. Call, email or send us a message. We answer questions before you commit to anything, and advice over the phone is free.